Privacy Policy

Privacy Policy

Operator identity

The website www.denisafurneacoach.com is managed by BE THE MASTER OF YOUR LIFE S.R.L, with headquarters located at Târnăveni, Str. AVRAM IANCU STREET, No. 111,

Mureș county CUI 47966992 registration number at the Trade Register J26/583/2023 is the owner of www.denisafurneacoach.com and is the operator of personal data for the data processed through this site. The privacy policy applies to this site and please read it in its entirety.

CONTACT:

E-MAIL: denisafurneacoach.com, phone number +40740465890

What categories of personal data we process

As a personal data operator, within the meaning of Regulation (EU) 679/2016 of the European Parliament and of the Council of April 27, 2016 (hereinafter referred to as GDPR), BE THE MASTER OF YOUR LIFE S.R.L processes the following personal data, through www.denisafurneacoach.com, data strictly necessary to fulfill the purposes:

Identification data:

Name and surname;

Username (username or a similar identifier);

The image;

Contact details:

Postal adress;

Billing address;

Email address;

Phone number;

Details regarding the purchased services:

Amount paid;

Purchased service;

Method of payment;

Technical data (cookies):

IP address;

Login data;

Browser type;

Your location and time zone settings;

Data regarding preferences to receive or not receive marketing materials

In what situations do we collect and process your data?

We collect and process your personal data in the following situations:

When you make a purchase through the web interface or by email;

When you participate in online or offline events, with or without a fee;

When you register for a course;

When you request our newsletter subscription;

When you ask us to subscribe to free resources;

When we prepare the legal and necessary documents for the registration, participation and completion of the courses, workshops and events we organize;

When we send marketing communications by email.

From whom and how we collect your personal data:

Your data may be collected:

Directly from you, through web forms, by phone and by email;

Indirectly, when someone else purchases one of the services we offer for you; We inform you that, in the situation where you order a service / product for another person, you assume that you have previously obtained this person’s consent to process their data.

When we ask you to fill in personal data to give you access to certain features or services of the site, we will mark some fields as mandatory because this is information we need to be able to provide you with the service we you want or to give you access to that functionality.

*Please note that if you choose not to provide us with this information, you may not be able to complete your user registration or benefit from these services or features. In such an event, we may be required to limit your access to a product or service that you want from us, but we will notify you at the time if this happens. For example, if you would like to download certain materials on the platform, we will ask for your email address; if you do not provide us with a valid email address, we will not be able to provide you with that material.

**Also, if at the time you send us a request to the contact address, through the form on the platform or in another indicated way, we cannot verify your identity, we reserve the right not to respond to that request.

The purposes for which we process personal data

If you decide to register as a user on our website, we must process your data (surname, first name, email address, postal address, telephone, username and password) to identify you as a user and to provide you access to its various features, products and services available to you. You can cancel your registered user account at any time, either from the account on the website or at the email address in the Rights section.

If you subscribe to the newsletter, we will process your personal data (name, surname and email address) for marketing purposes and to manage your communication preferences. You will be able to unsubscribe from the newsletter at any time for free, using the instructions provided in each communication, respectively the UNSUBSCRIBE / UNSUBSCRIBE button at the end of each email.

If you subscribe to free resources, we will process your personal data (name, surname and email address) for the purpose of providing informative materials. You will be able to unsubscribe at any time for free from this service, using the instructions provided in each communication, respectively the UNSUBSCRIBE / UNSUBSCRIBE button at the end of each email.

Personal data will be used exclusively for the purpose of carrying out the company’s activity, respectively for: online correspondence (name, surname, email address), creating and managing accounts within the site (username and password), providing advisory services, registration for various events – courses and workshops (name, surname, email address, telephone), as well as for taking orders and invoicing them (name, surname, postal address, billing address, email address, telephone) and will not be subsequently processed for other purposes incompatible with them.

If you participate in an event organized by BE THE MASTER OF YOUR LIFE S.R.L, your image will be revealed on the company’s website only to the extent that you give your express consent for it. Appearance / participation in online events on ZOOM platform with microphone and camera turned on and name displayed, constitutes your consent to disclose personal identity.

The personal data processed for the testimonials that will appear on the site (name, surname, position, workplace) will be disclosed only after obtaining your consent. Providing this data and ticking the *terms and conditions* box represents your agreement to process this data.

In the contests that we will organize, we will process the data of the winners strictly for the purpose of sending the prizes (name, surname, postal address, telephone, email address).

We may also store and collect information in cookies on our website in accordance with our Cookie Policy.

BE THE MASTER OF YOUR LIFE S.R.L is not responsible for the personally identifiable information you choose to make public on the blog. In the event that you choose to disclose information about yourself while contributing to our blog, by posting public comments or photos, we inform you that this is public information and there can be no expectation of privacy. You should also be aware that any personally identifiable information you submit in these public activities may be read or collected by other users and may be used to send unsolicited messages.

The legal basis of the processing

Personal data will be processed by BE THE MASTER OF YOUR LIFE S.R.L., for the purposes specified above, based on your consent, a contract to which you are a party or based on a legal obligation to which we are subject. The refusal to provide this data entails the impossibility of access to the desired services.

We also inform you that, according to art. 7 para. (3) of the GDPR, you can withdraw your consent at any time. However, it should be noted that the withdrawal of consent does not affect the processing that took place up to that point.

Recipients of personal data

Your non-sensitive personal data may be processed by third parties with whom we have a contractual relationship for purposes that serve our legitimate or legal interest: Google Analytics – application for statistics, ACTIVE CAMPAIGN – for the newsletter. These suppliers act as authorized persons for BE THE MASTER OF YOUR LIFE S.R.L.

We do not transfer data subjects’ personal data outside the European Economic Area, except where our email marketing provider, Mailchimp.com, is certified through the EU-U.S. legal framework. Privacy Shield Framework to mediate this in complete security. For more information about the security provided by ACTIVE CAMPAIGN’s global email marketing platform, read mailchimp/legal

We mention that we work with internal or external suppliers who offer sufficient guarantees of credibility and legality to be able to process this data.

Some of your personal data is transmitted to and may be processed by suppliers with whom we have a contractual relationship in order to provide you with our services (only for the purposes stated below), as follows:

  1. Accounting and legal services (name, surname, postal address, billing address);
  2. Newsletter services (Active Campaign): e-mail address;
  3. Online statistics services (Google Analytics): actions on the website, duration of a visit, pages visited, region/city where the device from which you access the website is located, purchases, IP). No personal data such as name and surname are collected in these services, the applications only store and process actions. The operator owns the website www.denisafurneacoach.com, which has an associated Google Analytics account. You can refuse the retention of this data by installing the Google Analytics Opt-out Browser Add-on.

The data collected and processed will be stored on the territory of Romania and will not be disclosed/transmitted to third parties (with the exceptions mentioned above). For such situations, we have made sure that our partners also comply with GDPR conditions by signing additional documents to ongoing contracts.

We also inform you that, in the event of a legal obligation, your data may be disclosed to a public authority.

Data storage period

We limit the storage period of your personal data to what is necessary for our processing purposes. We delete personal data, at your request, with the exception of data whose processing is required by a legal provision, data that we delete within the term stipulated by it.

As a general rule, BE THE MASTER OF YOUR LIFE S.R.L. . will store your personal data as long as you have an account on BE THE MASTER OF YOUR LIFE S.R.L. , but not more than 3 years.

The personal data collected for receiving Newsletter and Free Resources messages will be stored until you decide to stop receiving such messages and access the Unsubscribe button

Regarding the personal data collected to carry out an online correspondence with you, they will be stored until you request their deletion.

The data that will appear in the Testimonials on the website will be processed until the moment you exercise your right of deletion provided by the legislation in force.

As for the data required for the preparation of accounting documents, they will be stored for a period established by the legislation in force in the field of accounting.

If some of the personal data you have provided to us changes, please let us know as soon as possible so we can update it.

What are your rights under GDPR

The General Data Protection Regulation recognizes a number of rights in relation to your personal data:

  1. The data subject’s right of access.

The data subject has the right to obtain from the operator a confirmation that personal data concerning him or her is being processed or not and, if so, access to the respective data and the following information:

  1. a) the purposes of the processing;
  2. b) the categories of personal data concerned;
  3. c) recipients or categories of recipients to whom the personal data have been or will be disclosed, especially recipients from third countries or international organizations;
  4. d) where possible, the period for which the personal data is expected to be stored or, if this is not possible, the criteria used to establish this period;
  5. e) the existence of the right to request the operator to rectify or delete personal data or to restrict the processing of personal data relating to the person concerned or the right to oppose the processing;
  6. f) the right to file a complaint before a supervisory authority;
  7. g) if the personal data are not collected from the data subject, any available information regarding their source;
  8. h) the existence of an automated decision-making process including the creation of profiles, referred to in Article 22 paragraphs (1) and (4), as well as, at least in the respective cases, pertinent information regarding the logic used and regarding the importance and expected consequences of such processing for the person concerned.
  9. The right to rectification

The data subject has the right to obtain from the operator, without undue delay, the rectification of inaccurate personal data concerning him. Taking into account their goals We mention that we work with internal or external suppliers who offer sufficient guarantees of credibility and legality to be able to process this data.

Some of your personal data is transmitted to and may be processed by suppliers with whom we have a contractual relationship in order to provide you with our services (only for the purposes stated below), as follows:

  1. Accounting and legal services (name, surname, postal address, billing address);
  2. Newsletter services (Active Campaign): e-mail address;
  3. Online statistics services (Google Analytics): actions on the website, duration of a visit, pages visited, region/city where the device from which you access the website is located, purchases, IP). No personal data such as name and surname are collected in these services, the applications only store and process actions. The operator owns the website www.denisafurneacoach.com, which has an associated Google Analytics account. You can refuse the retention of this data by installing the Google Analytics Opt-out Browser Add-on.

The data collected and processed will be stored on the territory of Romania and will not be disclosed/transmitted to third parties (with the exceptions mentioned above). For such situations, we have made sure that our partners also comply with GDPR conditions by signing additional documents to ongoing contracts.

We also inform you that, in the event of a legal obligation, your data may be disclosed to a public authority.

Data storage period

We limit the storage period of your personal data to what is necessary for our processing purposes. We delete personal data, at your request, with the exception of data whose processing is required by a legal provision, data that we delete within the term stipulated by it.

As a general rule, BE THE MASTER OF YOUR LIFE S.R.L. . will store your personal data as long as you have an account on BE THE MASTER OF YOUR LIFE S.R.L. , but not more than 3 years.

The personal data collected for receiving Newsletter and Free Resources messages will be stored until you decide to stop receiving such messages and access the Unsubscribe button

Regarding the personal data collected to carry out an online correspondence with you, they will be stored until you request their deletion.

The data that will appear in the Testimonials on the website will be processed until the moment you exercise your right of deletion provided by the legislation in force.

As for the data required for the preparation of accounting documents, they will be stored for a period established by the legislation in force in the field of accounting.

If some of the personal data you have provided to us changes, please let us know as soon as possible so we can update it.

What are your rights under GDPR

The General Data Protection Regulation recognizes a number of rights in relation to your personal data:

  1. The data subject’s right of access.

The data subject has the right to obtain from the operator a confirmation that personal data concerning him or her is being processed or not and, if so, access to the respective data and the following information:

  1. a) the purposes of the processing;
  2. b) the categories of personal data concerned;
  3. c) recipients or categories of recipients to whom the personal data have been or will be disclosed, especially recipients from third countries or international organizations;
  4. d) where possible, the period for which the personal data is expected to be stored or, if this is not possible, the criteria used to establish this period;
  5. e) the existence of the right to request the operator to rectify or delete personal data or to restrict the processing of personal data relating to the person concerned or the right to oppose the processing;
  6. f) the right to file a complaint before a supervisory authority;
  7. g) if the personal data are not collected from the data subject, any available information regarding their source;
  8. h) the existence of an automated decision-making process including the creation of profiles, referred to in Article 22 paragraphs (1) and (4), as well as, at least in the respective cases, pertinent information regarding the logic used and regarding the importance and expected consequences of such processing for the person concerned.
  9. The right to rectification

The data subject has the right to obtain from the operator, without undue delay, the rectification of inaccurate personal data concerning him. Taking into account their goals You will not have to pay any fee for exercising your rights. However, you may have to pay a certain reasonable fee if your request is unfounded, excessive or repetitive. Alternatively, we may refuse to comply with your request in these circumstances.

How we protect your personal data

We ensure the security of your personal data by implementing appropriate technical and organizational measures to protect it against unauthorized access, modification, disclosure or destruction, unauthorized processing, accidental or unlawful loss.

We constantly review our internal personal data processing practices and policies (including physical and electronic security measures) to protect our systems from possible unauthorized access or other possible threats to their security.

We ensure that your personal data that we process is limited to only what is necessary, appropriate and relevant for the stated purposes.

At the same time, we try to restrict as much as possible access to the personal data we process to the minimum necessary: collaborators and other people who need to access this data in order to process it and carry out a service. We note that our partners and collaborators are subject to strict confidentiality obligations (either by contract or by law).

We use technologies to ensure the security of our customers, always trying to implement optimal solutions for data protection. We also make periodic data back-ups (automatically, every 7 days) to be able to recover them in the event of an incident, and we have implemented periodic audit procedures regarding the security of the equipment used. However, please note that no website, application, or internet connection is completely secure.

Although we make constant efforts to ensure the security of the data you entrust to us, it is also possible to have some security incidents/breaches. In these cases, we have established security incident reporting and notification procedures and we take all necessary measures to mitigate the risks, remedy the security breach, recover the data and return the situation to normal, in the shortest possible time.

Access to the database is based on username and password, which is changed periodically. Access to the database is also recorded in an access file (access log), which makes it possible to identify the persons who have accessed personal data.

Personal data is stored in physical and/or electronic format, depending on how it was collected, and our servers are password and firewall protected.

Because the transmission of information over the Internet is not always secure, we cannot guarantee the security of your data transmitted over the Internet. We also inform you that you alone are responsible for maintaining the confidentiality of the password and other means of authentication that you use to access the site.

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